Frequently asked questions

How complicated is the assembly of the furniture, is it possible on its own and is the user manual added?
Can a small person easily handle folding and unfolding a bed in a closet?
Can you redirect the delivery of goods from the producer to the Bravvo studio to our home address?
Is your furniture covered by the warranty?
Can furniture based on Bravvo mechanisms be assembled by other carpenters?
Do I have to pay an advance when ordering furniture?
All products in the living room are on the site www.bravvo.pl ?
How can I pay for furniture?
Do you make furniture to size?
What determines the price of the furniture?
When will my order be processed?
Where can I buy automated furniture in Krakow? Does your company have a furniture studio in Krakow?
What are the opening hours of the Bravvo furniture showroom in Krakow?
Is it possible to buy furniture in installments?
Does your company produce furniture for people with disabilities? Do you cooperate with PFRON?
Do you provide transport and assembly services for furniture?
Do you deal with furniture and interior design. What scope of work do you perform?
How do beds put in the closet work?
Does the bed of the wardrobe have to be attached to the wall and what must be the walls?
How can I cancel my order and receive a refund?
How complicated is the assembly of the furniture, is it possible on its own and is the user manual added?

The assembly of furniture on its own depends on the individual order. A manual is attached to the furniture intended for its own installation. However, you can always use an additional service or opt out of the assembly service included in the furniture price. The level of complexity is difficult to assess because it depends on the skill of the assembler.

Can a small person easily handle folding and unfolding a bed in a closet?

Fold-out beds are equipped with special gas or spring mechanisms. Thanks to them, the weight of the bed is balanced so that it can be lifted or lowered by using only a small amount of force. More or less, like raising 5-10 kg.

Can you redirect the delivery of goods from the producer to the Bravvo studio to our home address?

Unfortunately, we do not have such a possibility, the manufacturer may have only one delivery address indicated for our company.

Is your furniture covered by the warranty?

Our furniture is covered by a 2-year warranty. A separate guarantee covers furniture accessories, depending on the producers. Details of the warranty are provided in the Warranty Card.

Can furniture based on Bravvo mechanisms be assembled by other carpenters?

Yes. You can only buy from us the mechanisms, and the furniture will be made by your carpenters, who are then responsible for the correct installation and the associated proper operation of the Bravvo mechanisms.

Do I have to pay an advance when ordering furniture?

After making the order, a down payment of 30% to 60% should be paid depending on the type of order. If the Customer does not pay the entire amount within 3 days of the order being prepared, it may be terminated.

All products in the living room are on the site www.bravvo.pl ?

On the website www.bravvo.pl there is a selected part of the full range available at Bravvo Sp z o.o.

How can I pay for furniture?

In the Bravvo Salon, Customers can make payments in cash, by bank transfer or by concluding a loan agreement with a financial institution cooperating with the showroom (for non-standard goods it is not possible to finance a down payment with a loan).

Do you make furniture to size?

We offer furniture made to order to size, tailored to the client’s needs, expectations and financial possibilities.

What determines the price of the furniture?

The price of the furniture depends on the materials, accessories and the level of difficulty of the order. Furniture made of laminated board in standard colors with basic accessories will be much cheaper than furniture made of more expensive materials with additional internal equipment of cabinets. We recommend our article about the price of furniture and types of materials, because the subject is extensive.

When will my order be processed?

When it comes to custom-made furniture, the waiting time for furniture is from 2 to 8 weeks, depending on the selected materials and the current number of orders.

Where can I buy automated furniture in Krakow? Does your company have a furniture studio in Krakow?

We invite you to ul. Bonarka 21 at Mateczny Roundabout. We have an exhibition of automated furniture, beds in the wardrobe and patterns on the basis of which we make furniture.

What are the opening hours of the Bravvo furniture showroom in Krakow?

Mn – Fr 10:00 – 18:00
Saturday 10:00 – 14:00

Is it possible to buy furniture in installments?

We suggest using the services of a financial institution cooperating with BGŻ BNP Paribas.

Does your company produce furniture for people with disabilities? Do you cooperate with PFRON?

We make furniture to size, in which we can apply various modern solutions, including elevators and mechanisms to facilitate the functioning of the elderly or disabled. Yes, our State Fund for Rehabilitation of Disabled People will finance the purchase of automatic furniture.

Do you provide transport and assembly services for furniture?

In the case of custom-made furniture, the transport and assembly service is usually free. Other solutions are to be agreed with the person running the order.

Do you deal with furniture and interior design. What scope of work do you perform?

We carry out a full range of work from measurement, through design and valuation to the implementation of furniture. We also work with teams from interior finishing, that’s why we can offer a comprehensive service.

How do beds put in the closet work?

Foldaway beds are furniture that saves a lot of space in the room. Sometimes it is the only way to get free space in the room. Thanks to a special mechanism, it is possible to raise and hide the bed in a narrow building, and if necessary, it can be folded back. There are three types of bed mechanisms in the wardrobe:
1. Spring – To unfold the bed, pull the handle and release the protection. Depending on the tension of the springs, the bed may remain in the desired position or slowly fall.
2. Gas – To unfold, pull the handle, the bed will lock in the safety position, pull it again. The mechanism makes the bed fall slowly down to the floor.
3. Gas controls with electric control – To unfold / unfold the corresponding button on the remote control. The bed slowly descends or rises to the position in which we release the button.

Does the bed of the wardrobe have to be attached to the wall and what must be the walls?

In accordance with the rules of safety, the part of the bed of the cabinet should be anchored to the wall.

The wall at which the semi-double stand is standing should be relatively strong, so you can not use the wall made of plasterboard only to hold the bed. You can attach the bed to a concrete or brick wall, even if a GK board is attached to it.

We also suggest that the clearance between the wall and the bed hidden in the closet is as small as possible. It is worth to remove the skirting boards or skirting boards.

How can I cancel my order and receive a refund?

You can cancel the order only at the initial stage (to make a deposit), when materials have not been ordered yet and the production process has not started. The reason is that individual furniture is not mass produced and is made only according to your wishes, so you can not use them outside your order.

Menu